Yes, customization is possible in furniture products. We can customize the size, finish, polish, and upholstery as per your preference.
Most items on Isha Arora Designs do not require assembly or have a basic assembly procedure that can be done with simple tools (like a screwdriver) and comes with assembly instructions. The need to assemble the furniture depends on the nature of the item.
For all the furniture products apart from Sectionals and Beds, we deliver the same within 45-60 days from the Order Confirmation Date (Order Payment Date) depending on the type of the product. All the ready-to-ship products are usually dispatched within 5- 7 working days of order confirmation.
Your order status is updated to you via emails and SMS at every step. We update you at every stage of your product processing. For any details or queries please get in touch with our Customer Care immediately. Give us a call at +91 9056506667, Monday-Saturday (09:30 AM – 6:00 PM) or drop us an email at [email protected]. An email is sent to you after the order is shipped that contains the tracking number and the service provider. The easiest way to track your order once dispatched is to type the order no. in “Track Your Order” Tab at the bottom of the home page. You can also type the tracking number in the tracking section on the website of the service provider. The order status would provide detailed information on your package.
We accept the following types of payments: Credit Cards, Debit Cards, Net Banking, Bank Transfer/ Cash Deposit. We currently do not offer a Cash on Delivery (COD) option.
Please direct all questions and further clarifications regarding the above [email protected]
GST rates vary from product to product. As per the current GST schedule, there is 18% GST on all Furniture and leather goods. On fabric cushion covers the GST rate is 5% for the products upto Rs.1000 per piece and 12% above Rs. 1000 per piece. On Lighting the GST rate is 12%.
Yes, you can take input credit for the GST you pay on our products. Please enter the GSTIN number at the time of placing the order with the other relevant details. Also, make sure you send us an email for the same with your order details so that the input credit can be approved by our finance team in the GST server. However, this scheme is only applicable on business-to-business transactions where the purchasing company is GST-registered. This facility does not apply to individual or Business-to-consumer transactions.
As per the GST law, any shipment over Rs. 50,000 will require and Ebaybill for the movement of products within and outside the state. Therefore if your shipment is above Rs. 50,000 and Eway bill will be required for the same.